Who to Call for Miscellaneous Issues in the City - Community Advisory

Blocked Streets: If there is a City street that is blocked, please call Public Works during working hours at 301.891.7615. If it is after hours, please call the Takoma Park Police Dispatcher at 301.270.1100.
Cable/Phone:
Water/Gas:
Electricity/Downed Wires:
If reporting an emergency or another life-threatening situation such as downed wires, customers also should call 1-877-PEPCO-62 (1-877-737-2662) and follow the prompts.
To keep up-to-date, customers are encouraged to visit the Pepco website frequently at
Pepco Emphasizes Importance of Safety
Safety is paramount for Pepco's customers and employees. The company urges the public to stay alert, as conditions remain hazardous. It is critical to stay clear of downed wires and report them by calling 1-877-PEPCO-62 (1-877-737-2662) and following the voice prompts. Other important safety recommendations include:
· If you use life-support equipment that requires electricity to operate and you have lost power, Pepco urges you to seek alternative accommodations at a location with emergency power capabilities as restoration will be a multi-day event.
· If you are using a portable generator, follow the manufacturer's instructions and use only when necessary. Don't overload it and be sure to turn it off at night, while you sleep and when you are away from home.
· Locate a portable generator in a well-ventilated area. Never run it inside, even in your garage, to avoid the potential hazard of carbon monoxide poisoning. Do not connect the generator directly into your home's main fuse box or circuit panel.
· Protect food and refrigerated medicine with regular ice in an insulated cooler. Foods will stay frozen for 36 to 48 hours in a fully loaded freezer if the door remains closed.
A full list of safety tips can be found on the Pepco website (
Thank you. Customers are urged to report outages at www.pepco.com or by calling "1-877-PEPCO-62 (1-877-737-2662). Customers' reports are vital to Pepco's restoration efforts because, combined with other customer calls and Pepco's technology, it helps the company identify the precise location of outages more quickly. Pepco also recommends that when reporting an outage that customers request a call back to confirm that their power has been restored. www.pepco.com and review the outage map, follow us at www.twitter.com/PepcoConnect and listen to local radio stations for updates.www.pepco.com). If you have a problem with your water, please call WSSC at 301.206.8222, or an issue with your gas line, call Washington Gas at 703.750.4831. If you have a problem with your cable/phone, please call your provider. You can reach Comcast at 800.441.6917, Verizon at 410.296.3889 or RCN at 866.832.4726.